Review
Miro Review for Agencies (2026): Pricing, Pros & Cons
By Red Kite Search Agency Created Updated 7 min read
Summary
The leading online whiteboard, with 250+ integrations, 7,000+ templates, unlimited free guests on Business and strong security evidence including SOC 2 Type II and ISO 27001. The free plan allows only three boards and SSO starts on Business. Pricing: Free plan. Starter $8 and Business $20 per member per month billed yearly (save 20%); Enterprise is quoted from 30 members.
What is Miro and who is it for in 2026?
Miro is an online whiteboard with boards, templates, diagrams, data tables, AI credits and an MCP server. It has a free plan and Starter, Business and Enterprise plans priced per member, with unlimited guests on Business.
Who it suits: Agencies that run discovery workshops, journey mapping and planning sessions with clients.
Miro is an online whiteboard. Teams use boards for workshops, journey maps, planning, and diagrams, with templates, data tables, AI credits, and an MCP server. It has a free plan and Starter, Business, and Enterprise plans priced per member.
Agencies use it for discovery workshops and planning with clients. This review covers the plans, the guest rules, and the security evidence.
| Detail | Summary |
|---|---|
| Best for | Individuals to enterprises |
| Editorial score | 4.3 / 5 |
| Review-site ratings | G2 4.6 |
| Pricing | Free plan. Starter $8 and Business $20 per member per month billed yearly (save 20%); Enterprise is quoted from 30 members. |
How much does Miro cost for agencies in 2026?
Miro has a free plan. Starter costs $8 per member per month billed yearly and Business costs $20, with the page showing a 20 percent yearly saving. Monthly prices were not displayed. Enterprise is custom and starts from 30 members.
Free allows unlimited team members and three editable boards. Starter adds unlimited boards, visitor editing, high-resolution exports, timer and voting, and 25 AI credits per member. Business adds unlimited workspaces and guests, interactive prototypes, data tables, two-way integrations, SSO, user groups, and 50 AI credits per member.
Enterprise adds SCIM, regional data hosting, audit trails, domain control, and a customer success program. Enterprise Guard and premium 24/7 support are paid add-ons.
| Plan | Price | What stands out |
|---|---|---|
| Free | $0 | 3 boards, templates, 10 AI credits a month, 250+ integrations |
| Starter | $8 per member per month (annual billing) | Unlimited boards, visitor editing, high-resolution exports, timer and voting, 25 AI credits per member |
| Business | $20 per member per month (annual billing) | Unlimited workspaces and guests, SSO, interactive prototypes, data tables, 50 AI credits per member, user groups |
| Enterprise | Custom | From 30 members; SCIM, regional hosting, audit trails, domain control, sandbox, customer success program |
Is Miro a good fit for client workshops?
Yes. Business includes unlimited guests, who are signed-in users invited to specific boards and do not use a paid seat, so a client can join a workshop without costing you a license. Starter lets outsiders edit through public visitor links, and Free has no guest or visitor roles.
G2 reviewers value flexible boards for workshops. Prepare a template before the session, since a blank board slows a live workshop.
Business also gives you unlimited workspaces, so you can keep one per client.
Run workshops in three steps: prepare the board and a short agenda, invite the client as a guest before the session, and export the finished board to a PDF afterwards so decisions are kept even if access ends.
Check who owns each board. If a freelancer or a departing employee created it under a personal account, moving it into the agency workspace later can be awkward.
How strong are Miro security and support?
Miro states SOC 2 Type II, ISO/IEC 27001:2022, GDPR, and CCPA, with TLS 1.2 or higher in transit and AES-256 at rest. EU data residency is on every plan, and US, Australia, and Japan hosting are Enterprise only. SAML SSO starts on Business.
Help center and community are on every plan, email support starts on Starter, and Enterprise adds a customer success program. Miro states customer data is not used to train its AI models. iOS and Android apps are available.
What integrations, security, and support does Miro offer?
Features beyond price decide whether a tool fits your agency stack and your clients' security questions. This is what Miro states publicly, as checked in October 2026.
| Area | What Miro offers |
|---|---|
| Integrations | 250+ integrations and 7,000+ templates |
| Security | SOC 2 Type II, ISO/IEC 27001:2022, GDPR and CCPA; TLS 1.2+ in transit and AES-256 at rest; SAML SSO on Business and Enterprise; SCIM and regional data hosting in the EU, US, Australia and Japan on Enterprise |
| Support | Free: help center and community; Starter and Business: email; Enterprise: customer success program and a paid premium 24/7 add-on |
| Apps | iOS and Android apps |
What are the pros and cons of Miro for agencies?
Here is a quick summary of where Miro helps agencies and where it can get in the way, based on its plans and public feedback.
Pros
- A free plan with unlimited team members and 3 editable boards.
- Starter costs $8 per member per month billed yearly, with unlimited boards and visitor editing.
- Business costs $20 per member per month and adds unlimited guests, workspaces, SSO and 50 AI credits per member.
- SOC 2 Type II, ISO 27001:2022, GDPR and EU data residency on every plan.
Cons
- Free allows only 3 boards and has no guest or visitor roles.
- Prices are shown billed yearly (save 20%); monthly prices were not displayed.
- SCIM, US, Australia and Japan data residency and premium 24/7 support are Enterprise only.
- Enterprise starts from 30 members and AI credits are limited per member.
What do reviewers say about Miro?
Public review sites give a useful read on how Miro holds up after the first month. The scores below were checked in October 2026 and will have moved slightly since.
| Source | Rating | Number of reviews |
|---|---|---|
| G2 | 4.6 / 5 | 13,636 |
Recurring reviewer themes
- G2 shows Miro at 4.6 from 13,636 reviews.
- Reviewers value flexible boards for workshops.
- Miro says customer data is not used to train its AI models.
How does Miro compare with its alternatives?
Next to Figma, Miro is for workshops and planning where Figma is for design. Next to Notion, it is visual and live where Notion is document-led. Next to Loom, it is for working together where Loom is for explaining. The table compares the options.
| Tool | Editorial score | Review-site ratings | Pricing | Best for |
|---|---|---|---|---|
| Miro | 4.3 / 5 | G2 4.6 | Free plan. Starter $8 and Business $20 per member per month billed yearly (save 20%); Enterprise is quoted from 30 members. | Individuals to enterprises |
| Figma | 4.5 / 5 | G2 4.7 | Free Starter plan. Professional Full $16, Dev $12 and Collab $3 per month on annual billing; Organization and Enterprise seats cost more. | Freelancers to enterprises |
| Notion | 4.2 / 5 | G2 4.6 | Free plan. Plus $10 and Business $20 per member per month on yearly billing; Enterprise is custom. | Freelancers to mid-size teams |
| Loom | 4.3 / 5 | G2 4.7 | Free Starter plan. Business $18 and Business + AI $24 per user per month on monthly billing; Enterprise is quoted. | Individuals to enterprises |
How should an agency roll out Miro?
Start on the free plan and build one workshop template.
Move to Business to invite a client as a guest on one board.
Keep one workspace per client and archive boards after each project.
Who should choose Miro, and who should skip it?
No tool fits every agency. Use these lists to check whether Miro matches how your team works before you start a trial.
Choose Miro if
- You run client workshops and planning sessions.
- You want free guests on Business.
- You want SOC 2 Type II and ISO 27001.
Skip Miro if
- You need more than three boards on a free plan.
- You need SSO on Starter.
- You need monthly prices shown.
What should agencies check before buying Miro?
Small details in plans and limits decide whether a tool works in practice. Confirm these points before you commit to Miro, ideally during a trial on a real client account.
Pre-purchase checklist
- Build a workshop template.
- Decide how clients join.
- Check SSO and residency needs.
- Start on the free plan.
Is Miro worth it for agencies in 2026?
Miro is the leading online whiteboard, with 250 or more integrations, free guests on Business, and strong security evidence.
The trade-offs are three boards on the free plan, SSO starting on Business, and yearly pricing only shown. G2 shows 4.6 from 13,636 reviews. We rate it 4.3 out of 5 for agencies: the best choice for client workshops.
The leading online whiteboard, with 250+ integrations, 7,000+ templates, unlimited free guests on Business and strong security evidence including SOC 2 Type II and ISO 27001. The free plan allows only three boards and SSO starts on Business.
Frequently asked questions
- What is Miro best for?
- Agencies running discovery workshops, journey mapping, and planning sessions with clients.
- How much does Miro cost?
- Starter is $8 per member per month and Business is $20, billed yearly. There is a free plan.
- Can clients join Miro for free?
- Business includes unlimited guests who do not use a paid seat, and Starter allows visitor editing through links.
- Does Miro have AI?
- Yes. Plans include monthly AI credits per member, plus an MCP server.
- Is Miro well reviewed?
- G2 shows 4.6 out of 5 from 13,636 reviews.
Sources
Prices, plan limits, and ratings were gathered in October 2026 from:
- Miro pricing page
- Miro trust page
- G2